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Custom AI systems, software, and automation

Build AI that works the way your company works.

Arrow AI designs custom AI systems, integrations, internal software, and automation flows that help teams move faster without changing how the business actually runs.

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Custom AI systems

Design AI products that fit your process, data, and team structure.

Integrations

Connect disconnected platforms into one operational AI layer.

Internal software

Ship copilots, portals, and tools employees actually use every day.

Automation

Automate repetitive execution without losing control or visibility.

Arrow services

From strategy to deployment, Arrow builds AI around the reality of your business

The page structure follows the modular rhythm of Criteo, but the story is reoriented around custom AI systems, integrations, software, and automation for companies that need something more specific than an off-the-shelf tool.

AI system design

Turn a company problem into a real AI product

We map goals, users, permissions, and operational constraints before we build the system, so the final product fits your company instead of forcing your company to fit the software.

System online

Knowledge, actions, routing, and approvals connected in one flow.

Automation design

Automate next steps across teams, tools, and channels

Arrow triggers actions across CRM, support, operations, and ecommerce systems so work moves automatically while humans keep oversight.

+81% faster operational execution
+69% less manual handling

What we build

Custom AI capabilities for different parts of the company

Sales systems

Lead qualification, account research, routing, and proposal preparation.

Support systems

Knowledge-aware agents, triage, summarization, and escalation workflows.

Operations systems

Approvals, data checks, process execution, and internal copilots.

Commerce systems

Catalog intelligence, merchandising, recommendations, and campaign automation.

Delivery model

100% custom implementation across software, integration, and automation layers Start a project

“Arrow didn’t just add AI on top of our stack. They designed a custom system that connected our data, our approvals, and our workflows, then turned it into software our teams now use every day.”

Camille Durand COO, Nova Commerce

Selected outcomes

Examples of how custom AI systems translate into real operating gains

Arrow built an internal AI assistant connected to product, support, and order data.

20% reduction in support handling time

A lead intelligence layer now enriches and routes inbound pipeline automatically.

138% increase in qualified meetings

Arrow replaced spreadsheet-driven workflows with approvals and AI actions in one portal.

+66% faster process completion

Arrow platform

Infrastructure for companies that need custom AI, not generic AI demos

Arrow combines retrieval, workflow logic, event processing, agent orchestration, internal software, and deployment safeguards into one system your company can grow on.

AI operating layer

One place for prompts, tools, actions, approvals, and system memory.

740 M workflow events handled yearly
5 MM records orchestrated across integrated systems
100 000 automated decisions per hour

AI agents

Deploy assistants that can read, decide, and act with clear controls.

Knowledge engine

Ground outputs in your documentation, systems, policies, and data.

Software layer

Create portals, interfaces, and internal tools around the AI workflows.

Integration layer

Connect the AI system to the apps your teams already use.

Governance

Track prompts, actions, approvals, and access across the system.

Resources

Thinking, frameworks, and practical guidance for companies adopting custom AI

Arrow shares how to scope, deploy, and govern AI systems that support real company operations.

How to scope a custom AI system

Start with the process, the data, and the decision points before you choose the model.

Read guide

When to build AI software vs add automation

Understand when the company needs a product, a workflow, or a simple integration layer.

Read framework

Designing multilingual AI for real teams

How to structure routing, approvals, and handoff in English and Spanish environments.

Read playbook